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Payments, Orders & Returns.

PAYMENTS

All prices displayed are in Australian Dollars (AUD). Svrgn accepts Mastercard, Visa, AMEX & Paypal.

All personal information submitted on the website is secured using the latest Secure Sockets Layer (SSL) premium encryption technology. Credit card payments are processed through eWay; Svrgn does not store any credit card information.

RETURNS

Orders may be refunded/exchanged within 14 days from the purchase date. To be eligible for a return, items must be unworn, in the original packaging and in the same condition as it was received. If the above requirements are not met your refund will not be processed and your order will be returned.

HOW TO RETURN

Email us at svrgn.au@gmail.com stating your order number & reason for the return. We will then provide you with the return address and any additional information required. Please note, the return costs must be covered by the customer. We advise you to hold on to your tracking information as we will not be held liable for any missing returns. 

REFUNDS 

Once your return has been received and inspected, we will send you an email notification. For approved returns a reimbursement will be made to your credit card or to your original method of payment. Shipping costs will not be included in customer refunds and refunds can take up to 5 business days to be processed. Any orders that do not meet our requirements of return will be denied, notified and returned.